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Defensiveness in Relationships: What It Sounds Like and the Antidote

Also called: being defensive, defensiveness

Updated · 5 min read · 4 sources

The short answer

Defensiveness in relationships means protecting yourself from a complaint with excuses, counter-complaints or wounded innocence instead of hearing it. It is one of John Gottman's Four Horsemen, and nearly everyone does it. The antidote is to accept responsibility for at least part of the problem, which lets the conversation move forward.

What is defensiveness in relationships?

Defensiveness in relationships is the reflex to protect yourself when your partner raises a problem. The Gottman Institute defines it as self-protection in the form of righteous indignation or innocent victimhood, in an attempt to ward off a perceived attack. It is the third of the Four Horsemen, and it usually shows up as a reply to criticism.

The Gottman Institute is blunt about how common it is: everyone has been defensive, and it is almost always present when a relationship is struggling. So the goal is not to never feel defensive. It is to notice the reflex and choose a different reply.

What defensiveness sounds like

Defensiveness wears several costumes. All of them avoid saying "you have a point."

The excuse
"I was slammed at work today, you know that." True, maybe, but offered instead of an acknowledgment.
The counter-complaint
"Well, you never put the car seat back either." Answering a complaint with a different complaint.
"Yes, but"
Agreeing for half a second, then canceling it.
Innocent victim
"Nothing I do is ever good enough for you." The complaint becomes proof of how hard done by you are.
Righteous indignation
"I can't believe you'd even bring that up after the week I've had."
"I was only trying to help"
Defending your intentions so the effect never gets discussed.

What it sounds like

The phone callCouple
Elena
Did you call your parents to tell them we're not coming tonight? You said you would this morning.
Noah
I was buried in meetings all day. You know how busy I am. Why didn't you call?
Elena
Because you said you would.
What's happening: Noah's excuse turns into a counter-question that puts the blame on Elena. The non-defensive version is shorter: "I forgot. That's on me. Calling them now."
The rent spreadsheetRoommates
Kayla
The utilities split in the spreadsheet is off. I paid about forty dollars too much last month.
Ty
I spent an hour making that thing and this is the thanks I get?
Kayla
I'm grateful you made it. The number's still wrong.
What's happening: Ty defends his intentions so he does not have to look at the error. "Thanks for catching it, let me fix the formula" would have taken ten seconds.
Code reviewCoworkers
Jun
This change broke the login page on mobile.
Ravi
That's because nobody documented how the old login worked.
Ravi
Actually, you're right. I didn't test on mobile. I'll fix it and add a test.
What's happening: Ravi's first reply is a defensive counter-complaint. His second takes responsibility for his part, and the documentation problem can be raised separately and calmly.

Why defensiveness backfires

Defensiveness feels like self-defense, but the Gottman Institute points out that it rarely works. The excuse tells your partner you are not taking their concern seriously, so they push harder, which feels like more attack, which makes you more defensive. The problem itself never gets addressed, and the conflict escalates.

It also carries a hidden accusation. Every defensive reply says, in effect, "the problem isn't me, it's you." That is why it can slide into blame shifting and pave the way for contempt. In Gottman and Levenson's study of 73 married couples, the couples whose interactions were more negative also showed greater defensiveness and a higher risk of separating.

Explaining yourself without being defensive

You are allowed to give context. The difference is order. A defensive reply leads with the explanation and never gets to the acknowledgment. A non-defensive reply leads with what is true in the complaint and adds context afterwards, if it still seems needed.

Defensive: "I didn't call your parents because I was too busy. Why didn't you just do it?" Non-defensive: "You're right, I forgot to call them. My day got away from me. I'll call right now." The facts are the same. Only the second one ends the argument.

The antidote: take responsibility

The Gottman Institute's antidote to defensiveness is to accept responsibility, even if only for part of the conflict. You do not have to agree with everything your partner says. You only have to find the piece you can own and say it plainly.

Helpful phrases: "That's fair." "You're right about that part." "I can see why that bothered you." "Tell me more." Then stop talking for a moment. A short acknowledgment followed by a question often turns a fight into a conversation.

Making it easier for your partner not to be defensive

Defensiveness is a two-person pattern. The way a complaint is raised strongly affects the reply it gets. A harsh opening ("you never...", "why can't you just...") almost guarantees a defensive answer. A gentle start-up that names a feeling, a specific situation and a need gives your partner something they can agree with. Our guide to I statements shows how to build one. And if you are both too heated to hear anything, take a break first: defensiveness spikes when people are flooded.

What to say

When you feel the urge to explain
You're right, I didn't do it. Let me fix that first, and then I'll tell you what happened.
When the complaint feels unfair
Part of that I don't see the same way, but you're right that I was late again. That part's on me.
When your partner gets defensive
I'm not saying you're a bad partner. I'm just asking about the call tonight.
When you want to understand more
That's fair. Tell me more about how it felt on your end.

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Questions people ask

What does defensiveness look like in a relationship?

Excuses, counter-complaints, "yes, but", playing the innocent victim, righteous indignation, and defending your intentions instead of hearing the concern.

What is the antidote to defensiveness?

Taking responsibility, even for a small part of the problem. The Gottman Institute recommends acknowledging what is true in the complaint before anything else.

Why do I get so defensive when my partner criticizes me?

Criticism can feel like a threat to how you see yourself, and the instinct is to protect that. It is more likely when the complaint is harsh or when you are already flooded, so a calmer start and a break both help.

Is explaining myself always defensive?

No. Context is fine after you have acknowledged the problem. Explanations become defensive when they replace the acknowledgment.

Sources

  1. The Gottman Institute: The Four Horsemen: Defensiveness
  2. The Gottman Institute: The Four Horsemen: The Antidotes
  3. The Gottman Institute: The Four Horsemen: Criticism, Contempt, Defensiveness, and Stonewalling
  4. Gottman and Levenson (1992), Marital processes predictive of later dissolution (PubMed)

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